If, for any reason whatsoever, you are not completely satisfied with your tea or coffee purchase, please let us know right away and we will coordinate a replacement or a refund if preferred. If you receive the wrong items, let us know and we will get it right.
There is no need to return any opened coffee or tea to us, if the product is not damaged or opened feel free to donate them to a food relief organization.
Exceptions apply to Limited Release Teas and Accessories. All accessories and wares must be returned at the purchaser's expense, unused and in their original packaging for a full refund.
Just e-mail customerservice@gracefarmsfoods.com
Refunds are limited to one per customer per year.